Truma Saphir Remote Control
Truma Saphir Remote Control
The Truma Saphir Remote Control provides complete, intuitive control over Truma Saphir under-bunk air conditioning systems from anywhere inside the caravan or motorhome. Designed as a direct replacement or spare, it delivers precise temperature adjustment, flexible operating modes, and quiet overnight performance. With clearly laid-out buttons and reliable signal response, this remote allows users to manage cooling, heating, and airflow effortlessly, improving comfort in all seasons without needing to access the air conditioning unit itself.
Lifetime Support
Caravan Society – Lifetime Support
At Caravan Society, your journey doesn’t end at checkout — it begins there. From the moment you make a purchase, you become part of the Caravan Society community. Our dedicated support team is here for the long haul, ready to assist with any questions, troubleshooting, or product guidance throughout the lifetime of your purchase. Whether it’s setup help, performance tips, or product updates, we’re always here to ensure your experience is seamless.
7 Days a Week Customer Support
We know adventure doesn’t stick to business hours — that’s why our friendly support team is available 7 days a week. You’ll always have someone to talk to when you need a hand.
Expert Guidance
Our support specialists are industry professionals with years of hands-on experience. From installation to optimisation, they’ll provide clear, practical solutions and honest advice to help you get the most from your Caravan Society gear.
24/7 Online Store
Our online store never sleeps — explore, compare, and purchase anytime, anywhere. Whether you’re planning your next trip or upgrading your setup, Caravan Society is open 24/7 to keep your adventures moving.
Shipping Information
How long will my order take to arrive?
We work with Australia’s fastest and most reliable couriers to get your order to you as quickly as possible.
Most orders are dispatched within one -two business days.
Delivery typically takes 3–5 business days, depending on your location.
- Metro areas: Usually within 3 business days
- Regional or remote areas: Please allow up to 5 business days
Once your order has shipped, we’ll email you tracking details so you can monitor your delivery every step of the way.
If you have any questions about your order, feel free to email us at hello@caravansociety.com.au — we’re always happy to help.
How much is shipping?
Shipping costs vary based on the weight of your order and your delivery address. Our checkout automatically calculates the most competitive rate available.
Many of our products include free shipping — if you see “Free Shipping” on the product page, you won’t pay a cent extra for delivery.
60 Day Returns
Returns
We offer 60-day hassle-free returns on all orders.
If you’re not completely satisfied with your purchase, just contact us within 60 days of delivery and we’ll arrange a return or exchange — no drama, no stress.
To be eligible for a return, items must be in their original condition and packaging - unopened. Once we receive your returned item, we’ll process your refund or exchange as quickly as possible.
For any return enquiries, reach out to hello@caravansociety.com.au and we’ll guide you through the simple process.